Privacy & Customer Data Protection Policy – Plan B Spa, Gurugram

Effective Date: 11 February 2026

At Plan B Spa in Gurugram, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, book spa services, or interact with our wellness center.

1. Information We Collect

Personal Information

We may collect personal details such as full name, phone number, email address, date of birth (if provided), and gender (optional).

Booking & Service Information

This includes appointment history, treatment preferences, and any medical or allergy information voluntarily provided to ensure safe and personalized spa treatments.

Payment Information

We may collect billing details and transaction records. However, Plan B Spa does not store complete credit or debit card details. All payments are processed through secure and trusted payment gateways.

2. How We Use Your Information

• To manage and confirm spa appointments
• To deliver safe and personalized wellness services
• To send booking confirmations and updates
• To improve customer experience and service quality
• To comply with legal and regulatory requirements

Promotional messages or special offers are sent only with your prior consent.

3. Sharing of Personal Data

Plan B Spa does not sell, trade, or rent customer data. Information may only be shared with trusted booking partners, payment providers, IT service providers, or legal authorities if required by law.

4. Data Security & Retention

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. Personal data is retained only as long as necessary for service delivery and legal compliance.

5. Customer Rights

Customers have the right to request access, correction, or deletion of their personal data where legally permitted. You may also withdraw consent for marketing communications at any time.

6. Contact Plan B Spa

Plan B Spa
1st Floor, Golf Course Rd, above 3M Care Servies On, DLF Phase 1, Sector 27, Gurugram, Haryana 122009
Email: Gmbplanb@gmail.com
Phone: +91 99580 43330